Children and young people's diabetes service
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Contact the team
Please leave a voicemail with your child’s name and your number.
For non-urgent enquiries, you can email us. In the subject please note if you are a patient at The Royal London, Newham or Whipps Cross.
We understand that our families are concerned about coronavirus.
There is no evidence at present that children and young people with diabetes are more at risk of getting COVID-19. However we realise that it is more difficult to manage diabetes when you are unwell. There is information here to help you talk to your child about coronavirus [pdf] 1MB.
You will need to follow the sick day rules [pdf] 364KB (ensure you have a working ketone meter and ketone strips). Please contact us if you need further information or are struggling to manage your symptoms. Click here to download our sick day rules.
We recommend that you try and keep your blood glucose levels in range, have hypo (blood glucose below 4mmol/L) treatment available and keep a good supply of all your prescriptions.
Paracetamol is recommended to reduce fever, such as Calpol.
The best way to reduce your risk is to regularly wash your hands
Continue to get your prescriptions as normal, DO NOT stockpile. Please be patient with your pharmacy they are likely to have a lot of requests. Give your pharmacy plenty of notice before you run out. We have not heard that there are supply issues at the moment, if you are having issues please email to let us know.
Coming soon – school care plan generation via app – three way editing between family/carer, school and diabetes team
Download now or ask for help in clinic!
Newham University Hospital is: WP1P6
Royal London Hospital is: QHYPP
Whipps Cross Hospital is: KMY2S
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Having a child newly diagnosed with Type 1 diabetes can be a very daunting time, we hope that when your child is diagnosed you are provided with all the information and skills you need to manage their condition. If you have any concerns or questions the diabetes team at Barts Health are available Monday - Friday via the nurses on call phone and via email. Out of hours each site has a way of getting emergency advice 24 hours a day - see the contact us section.
Below are some additional resources you may find useful through your families diabetes journey:
Dr Ruben Willemsen (clinical lead), Dr Evelien Pease-Gevers , Dr Claire Hughes, Dr Rathi Prasad, Dr Pratik Shah
Dr Paramita Cifelli, Dr Ashraf Gabr, Dr Prab Kalaivanan
Dr Ruben Willemsen, Dr Perveen Sultana, Dr Niki Paraskevopoulou
Nicky Moor
Lisa Fuller, Saniya Akther, Tapi Mannie, Jenny Hurley
Jade Effik, Rojina Begum, Jessica Kent, Elly Gallow,
Waseema Skogen, Chelsea Slough (Maternity Leave) , Sarah O’Toole, La'shay Atakora, Clarice Greenhalgh, Bahar Ghodsian
Shah Alam, Dee Khaira, Elizabeth Nash
Asma Khatoon
Margaret Murphy (Medical Secretary), Yasmin Khatun (Administrator and Database admin, Royal London), Gulshana Begum (MDT coordinator, Royal London), Bianca Barnett (Admin Assistant, Newham), Jacinth English (Pathway Co-ordinator, Newham), Fozayel Kadir (Whipps Cross co-ordinator), Nishal Patel (Database Manager)
It is really useful to download your meters / pumps prior to clinic. We know that the more you look at your own data the better your diabetes management will be.
We do not get updates on when you upload your device. Please call 07889 591 637 or email us to let us know you have done this. We will usually have a look at the download and call you back.
If you use a blood glucose meter, Roche expert meter, Freestyle Libre, Omnipod or Roche Pump you can download to Diasend.
Below are instructions on how to do this.
If you are on a dexcom, Omnipod or Roche pump you should get a cable in your started pack. If you are on a Roche expert meter you will need to call Roche: 0800 731 22 91. Ask for a Roche Real Time Download cable, you should be given one for free.
Libre View is the online website. You need to log on and enter the practice code dependant on which hospital you attend. You can upload your Free Style Libre reader using the yellow cable that came in your start up box.
If you have a Smart phone with NSF technology you can download the Libre Link app, this allows you to swipe your phone over the Libre to look at your results. If you want to share this data with us, again you need to enter the above clinic code.
LibreLinkUp app is for parents / carers who’s child / young person has the Libre Link app to allow them to see when the young person has scanned and what their results are.
If you need help using your device you can contact us or Freestyle Libre website includes lots of handy video guides
Medtronic pumps can be uploaded using carelink personal website. You will need to log in and then download the carelink uploader software.
If you have issues call the Medtronic help line: 01923 205 167 or watch the video below:
View this guide [pdf] 159KB for onmipod details.
For Medtronic details please view the warranty extension letter [pdf] 109KB, preparedness and support leaflet [pdf] 164KB and customer letter [pdf] 66KB
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Be aware that the characteristics of type 1 diabetes in children and young people include:
Refer children and young people with suspected type 1 diabetes immediately (on the same day) to a multidisciplinary Paediatric diabetes team with the competencies needed to confirm the diagnosis and to provide immediate care. There is no need to request a fasting blood glucose if a random glucose is ≥11 mmol/litre, or there is glycosuria or HbA1c >48 mmol/mol.
Referrals for new patients should be discussed with on-call consultant for paediatric diabetes and endocrinology or paediatric consultant of the week. Call the relevant hospital (Royal London, Whipps Cross or Newham University Hospital) switchboard. Send the young person directly to paediatric A&E.
If your diabetes team have started to talk to you about transition it means you have reached an exciting stage in your life. It’s a time of new beginnings, including friends, education or employment. You will be thinking about the future, independence and having more freedom to make your mind up about stuff.
This will also include your transition with your diabetes. Transition means getting ready to move from the paediatric diabetes service to the adult diabetes service. You will be invited to a new clinic with some familiar faces and new ones looking ahead with you and supporting you through these exciting times.
This video will tell you more about what this is about:
From the age of 14 you will have the opportunity to attend the first half of your clinic appointment on your own to talk to the diabetes team.
Legally, we will always need to see you with your parents up to the age of 16.
After you have turned 16, we can see you by yourself. Often, your parents would still be involved with your diabetes care and it is fine to bring them in if you would want to.
From 16, you will be offered to attend RSG clinics. The nurse and dietitian will talk to you about grown up issues and diabetes such as university, driving, alcohol and relationships etc.
It is a great opportunity for you to talk about how diabetes fits into your life and helping you to become independent.
You can either move on to the adult diabetes team in Mile End Hospital or St. Bartholomew Hospital. From the age of 18 years you will meet the adult diabetes team in your usual paediatric diabetes clinic. We do these joint clinics a few times per year, so you can get to know the adult teams before you move on at 19 years old.
We will see you in the teenager’s diabetes clinic from the age of 15 until 19. When you are ready to move on to the adult diabetes clinic we will have one joint appointment with the adult diabetes team to introduce you to them. The adult diabetes team has clinics in Shrewsbury Road.
Between the ages of 16-19 years you will continue to be seen in children’s outpatients with the familiar faces of the nurse and dietitian from the paediatric service plus a doctor from the adult service. When you are ready to move on you will go to the young person’s clinic at Whipps Cross Diabetes clinic.
With all the life changes ahead of you, we will discuss topics to support your independence and ensure diabetes fits into your lifestyle. We will let you know where you can get more information from and there are some links below.
There is a large online diabetes community which may help you feel more supported
Be careful with what you read online. Always consult your team prior to making any changes to your diabetes treatment.
The accurate carbohydrate (carb) counting of school menus is an important part of achieving good diabetes control for children and young people with Type 1 diabetes. Inaccurate entry of carbs can lead to too little or too much insulin being delivered.
Unfortunately, we cannot carb count the menus of all the schools we cover and so we rely on parents/guardians and schools working together. You can download our guide to carb counting school menus 417KB.
We recommend using the Carbs&Cals App
We endeavour to carb count school meals when they are provided by the council in Newham, Tower Hamlets and Waltham Forest; please contact the team or look on our website if you have not been provided with one.
Parents/guardians should be advised on the catering arrangements when children attend school trips in advance. If a packed lunch is required, parents/guardians should advise school on the carb content of each lunch item. If outside catering is to be used; the carb counting of the meals should be done by parents/guardians prior to the trip.
A child with diabetes should have the same requirement to finish their meal as any other child. If a small amount of the meal is left, monitor the child for the following 90 minutes to ensure that if the child has a hypo (<4mmol) it can be treated effectively. You may gently encourage the child to finish their meal, however, we do not advocate force feeding. If fussy eating or food refusal is common, speak with parents/guardians contact diabetes team to discuss further individualised advice.
Diabetes UK has lots of resources online for school and for parents which can be accessed here. They asked children and young people to create videos about managing their diabetes in school. We really love them.
We work together with the clinical research facility to perform clinical trials in diabetes. We are currently involved in several clinical trials, including:
Be part of our youth empowerment sqaud
The Youth Empowerment Squad (YES) is our youth forum made up of young people who have experience of being in hospital.
Improving hospital experiences for young people is their passion and they welcome new members.
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